Subprocessors List

Jelastic subprocessors

Jelastic subprocessors listed below act as a family group of entities to engage personnel in order to perform research and development, engineering activities, develop solutions, provide services, manage products and provide customer support.

  • Hivext Technologies CY (LTD) (Cyprus)
  • Jelastic Inc. (USA)
  • Adalio Services LTD (Cyprus)
  • Jelastic, S.L. (Spain)
  • SAPPHIRE-SERVICE, LLC (Ukraine)
  • Various individual subcontractors (natural persons)

Third-party subprocessors

Jelastic and its affiliates use third-party subprocessors. These third-party subprocessors provide services and support to Jelastic and to Jelastic customers on behalf of Jelastic.

Jelastic may use the following subprocessors for processing customer data collected by Jelastic in accordance with Privacy Policy (e.g. when you create an account or contact our customer service team etc).

Entity NameSubprocessing ActivitiesCorporate Location
OVH Hosting LimitedProvides Data Centre service to host Jelastic infrastructureFrance
Servers.com B.V.Provides Data Centre service to host Jelastic infrastructureNetherlands
Amazon Web Services, IncProvides Data Centre service to host Jelastic infrastructureUSA
Google LLCStores data related to customers (Email, File Storage, Analytics)USA
Zendesk, Inc.Client customer support systemUSA
Freshworks Inc.Sales CRM systemUSA
Slack Technologies Inc.Communication toolUSA
Slack Technologies LimitedCommunication toolIreland
ActiveCampaign, LLCEmail MarketingUSA
MaxMind, Inc.Fraudulent registration prevention by IP geolocationUSA
ZOHO CORPORATIONCRM toolUSA
ZOHO CORPORATION PVT. LTD.CRM toolIndia
THE MAIL TRACK COMPANY, S.L.Email MarketingSpain
DocuSign Inc.Contract signature processor. Services for facilitating electronic exchanges of contracts and signed documents.USA and Europe
Zoom Video Communications, Inc.Recording selected sessions with customersUSA
MicrosoftCommunication toolUSA